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Privacy Policy

Last updated: February 18, 2026

Caliber Technologies ("Calimatic," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Calimatic Identity Platform (the "Service").

1. Information We Collect

1.1 Information You Provide

  • Account Information: Name, email address, phone number, and other details you provide when creating or updating your account.
  • Organization Information: Organization name, domain, and configuration settings when you create or join an organization.
  • Authentication Data: Passwords (stored in hashed form), multi-factor authentication configurations, and linked identity provider accounts.
  • Communication Preferences: Your consent choices for marketing communications and data processing.

1.2 Information Collected Automatically

  • Session Data: IP address, device type, browser user agent, session timestamps, and login history.
  • Audit Logs: Records of authentication events, permission changes, and administrative actions for security purposes.
  • Usage Data: Information about how you interact with the Service, including pages visited and features used.

1.3 Information from Third Parties

When you authenticate using a third-party identity provider (Google, Microsoft, Apple, or your organization's SSO provider), we receive profile information as authorized by you and that provider. This typically includes your name, email address, and profile picture.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Authenticate your identity and manage your account
  • Process single sign-on requests across Calimatic applications
  • Enforce role-based access control and permissions
  • Detect, prevent, and respond to security threats and fraud
  • Send service-related communications (e.g., verification emails, security alerts)
  • Provide customer support
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Within your organization: Administrators of your organization can view member profiles, roles, and activity logs.
  • Calimatic Applications: Your identity information is shared with Calimatic ecosystem applications you access via SSO, to enable authentication and authorization.
  • Service Providers: We may share information with trusted third-party service providers who assist us in operating the Service, subject to confidentiality obligations.
  • Legal Requirements: We may disclose information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights or the safety of others.

4. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit (TLS/SSL) and at rest (AES-256)
  • Secure password hashing using industry-standard algorithms
  • Regular security audits and vulnerability assessments
  • Role-based access control for internal systems
  • Comprehensive audit logging of all authentication events

While we take reasonable precautions to protect your data, no method of transmission over the Internet or electronic storage is completely secure.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We also retain certain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Audit logs are retained for security and compliance purposes.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal retention requirements.
  • Data Portability: Request a copy of your data in a structured, machine-readable format.
  • Withdraw Consent: Withdraw consent for data processing where consent is the legal basis.
  • Object: Object to processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at the address below.

7. Cookies and Tracking

The Service uses essential cookies required for authentication and session management. These cookies are necessary for the Service to function and cannot be disabled. We do not use advertising or analytics tracking cookies on the identity platform.

8. Children's Privacy

The Service is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy when transferred internationally.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: